List and describe the four information systems serving Essay

Your TPS (Transactional Support System) Computerized systems that perform and Answer: record daily routine transactions necessary to conduct the business; they serve at the organization’s operational level MIS (Management Information System) The study of information systems focusing on their use in business and management DSS (Decision Support System)Information systems at the organization’s management level that combine data and sophisticated analytical models or data analysis tools to support semistructured and unstructured decision making ESS (Executive Support System) Information systems at the organizations strategic level designed to address unstructured decision making through advanced graphics and communications Instructor Explanation: †¢Ã‚  Sales and marketing information systems are systems that help the firm identify customers for the organization’s products and services. Such systems help to identify customer preferences, potential customers, sell the products or services, and provide support to salespeople and customers. †¢Ã‚  Manufacturing and production information systems are systems that provide information for planning, product development, production or service scheduling, and controlling the flow of products and services. †¢Ã‚  Finance and accounting information systems keep track of an organization’s financial assets and fund flows. †¢Ã‚  Human resources information systems maintain employee records, track employee skills, job performance, training, employee compensation including pensions and benefits, legal and regulatory requirements, and career development. Received: Comments: You misunderstood the question a little bit. Yes, all the systems are defined from constituency perspective; however they can exist for every business functional area. The question asked to explain how these systems would serve each area. Partial credit. See the possible answer below Sales and marketing information systems are systems that help the firm identify customers for the organization’s products and services. Such systems help to identify customer preferences, potential customers, sell the products or services, and provide support to salespeople and customers. Manufacturing and production information systems are systems that provide information for planning, product development, production or service scheduling, and controlling the flow of products and services. Finance and accounting information systems keep track of an organization’s financial assets and fund flows. Human resources information systems maintain employee records, track employee skills, job performance, training, employee compensation including pensions and benefits, legal and regulatory requirements, and career development. 2  .Question: TCO B: The text describes Michael Porter’s view of the Internet as somewhat Week 4 Quiz – IS535 negative. What negative influences does Porter see? Describe several positive influences the Internet has on business. Do these outweigh the negative influences? Your Some of the negative aspects viewed about the internet was that it destroyed Answer: some industries and have threatened more. However, the internet’s good may outweigh the bad. New markets and a multitude of new businesses are being formed because of the internet. E-commerce transformed the business world of books, music and air travel. Telephone services, movies, television, jewelry, real estate, hotels, bill payments and software have all seen more efficient ways to strategically do business because of the internet. I think the positive aspects on competitive advantages outweigh the negative influences, especially for start up and new entry companies. The internet allows them to be more efficient and self sufficient as a business Instructor Porter sees the Internet as creating ever more intense rivalry, through allowing new Explanation: competitors to enter the market, and forcing competition on price alone, raising the bargaining power of customers, and dampening profits. Positive influences of the Internet would be lowering telecommunications costs, creating new opportunities for building brands and loyal customer bases, lowering costs of globalization. You could also view Porter’s negative take on lowering the barrier to entry as a positive for new companies. The Internet’s influence being negative or positive depends in part on the point of view from which the influence is being seen. For example, a telephone utility is impacted negatively by the emergence of Internet telephony, while other industries may be impacted positively either through the use of this technology or through engaging in Internet telephony as a business.